Refunds

support@bulin47video.xyz is not verified to receive mail yet. A response time is not promised.

If a job ends without delivering the video, the held credit is released. If the video was already delivered, deleting the file does not return the credit or the cash.

A payment refund is separate. It depends on the order and the payment provider. Refunding unused credits does not mint a new credit after that lot has been revoked.

A quality complaint is reviewed with the job number. Unlimited free remakes are not offered.